Commercial Lines Support Representative

Responsibilities

Summary

The Commercial Lines Support Representative will provide overall general administrative support to various departments including Underwriting, Loss Control and the various Marketing divisions.

• Represent department in all forms of communications, internally and externally.
• Answers and routes all incoming department communication, including phone calls, mail and e-mails.
• Opens/Picks-up and routes incoming mail, faxes, and e-mail, and answers routine and assigned correspondences.
• Prepares outgoing mail and correspondence, including e-mail, mail and faxes. Data entry responsibilities.
• Assist with general administrative duties for Agency Marketing Manager.
• Organizes and maintains file system, and files correspondence and other records.
• Assist and support general needs of departments.
• Miscellaneous duties as assigned by supervisor.

Qualifications

• High school diploma or general education degree (GED).
• 1-2 years prior office experience preferred.
• Knowledge of PC’s, including databases, work processing and spreadsheets.
• Typing 50 wpm, good organizational, multi-tasking, and prioritization skills.
• Excellent communication skills.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one situations, using excellent communication skills.
• Excellent multi-tasking and organizational skills.
• Proficiency in all Microsoft Office programs especially Word and Excel, and including proficiency working with spreadsheets, internet and on-line services. Power Point a plus, but not required.
• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
• Ability to deal with problems involving a few concrete variables in standardized situations.

Reports To: Commercial Lines Support Supervisor

Job Level: 2

Number of Openings: 2